When a tree cannot wait
Most tree work can wait for a scheduled estimate. This page is for the moments that cannot. A pine through the roof while rain is still falling. An oak across the only driveway out when somebody has to get to work, to school, or to a doctor. A tree resting on your car, sagging into a power line, blocking access to the house, or a split trunk hanging over the bedroom where your kids sleep. Those are not next-week problems, and we never treat them like one.
Elite Catastrophe runs a true around-the-clock emergency tree service for Rome and Northwest Georgia homeowners. Nights, weekends, holidays, and the middle of the storm itself. If a tree is on a structure, blocking access, or threatening to finish what the wind started, call 470-77-STORM and let us carry it from there. The sooner we see it, the sooner your home stops getting worse.
What happens when you call
A real person answers, 24/7. Not a call center reading a script, an actual member of the crew that will be part of the response. We ask the right questions up front: is anyone hurt, is the tree touching a power line, is it on the house or beside it, is water getting inside. Your answers decide what equipment rolls out and how fast.
On site, the first job is to stabilize the scene, not to start cutting. A tree on a house carries its weight in strange, unpredictable ways, and one careless cut can send thousands of pounds through the ceiling below. We rig it properly, remove the weight from the structure in controlled sections, and bring the tree down to the ground where it can be worked safely. If the impact opened up your roof, a proper tarp goes on before we leave so the weather stays outside until repairs happen. See our emergency roof tarping service for how that works.
Storm damage tree removal
Northwest Georgia storms tend to drop a lot of trees in a very short window, and storm damage tree removal is its own discipline. Root balls heave up sidewalks and fences, trunks land loaded with tension, and broken limbs hang half-attached in what is left of the canopy. Fallen tree removal on soaked ground, often in the dark, takes the right rigging, the right equipment, and a crew that has done it over and over.
We handle downed tree removal wherever the storm leaves the tree: on the house, across the driveway, through a fence, or covering the backyard. When a big storm stacks the phone with calls, we triage honestly. Trees on occupied homes come first, blocked driveways and access come second, yard trees come after that. You get a straight answer about where you are in line instead of a promise nobody can keep.
After the emergency
Once the danger is gone, the mess is still there, and we do not leave a mountain of brush at the curb. Debris haul-off is part of the job: logs, limbs, and broken branches loaded up and gone. The stump can be ground below grade on the same visit or scheduled for later, whichever fits your situation. Our stump grinding page covers what that involves.
If the tree hit your house, garage, or vehicle, documentation matters almost as much as the cleanup. We photograph the scene before, during, and after the work so your insurance claim is backed by a clear record of the damage and what it took to make things safe. Keep those photos, keep your paperwork, and get your insurer on the phone once the property is stable. A calm, well-documented file makes everything that follows easier.